Orders are processed upon receipt. Most orders are shipped within 1 business day of receiving your order. All orders are shipped UPS or FedEx unless otherwise specified. We will look for the best and most competitive freight fees possible. No orders are processed or shipped on Saturdays or Sundays. In the event of delays, every effort will be made to contact you by phone, e-mail or mail. If the delay is due to backorder, you will receive notice it’s your choice to remain on backorder, substitute to another item, or cancel your order.